You can request deletion of your Lawnscapers account link and all data we store about you, without reinstalling the app.
| Data | Where | On deletion request |
|---|---|---|
| Google account link (identifier, name, email, photo) | Firebase Authentication | Deleted |
| Anonymous game account (random per-install identifier) | Firebase Authentication | Deleted — see the note on guest scores below |
| Leaderboard scores you submitted | Firestore | Deleted |
| Puzzles you created and shared | Firestore | Deleted (or anonymized on request — tell us which) |
| Feedback / bug reports you sent (incl. any screenshot) | Firestore / Cloud Storage | Deleted |
| Crash reports | Firebase Crashlytics | Not individually deletable; automatically deleted by Google after ~90 days |
| Local progress and settings | Your device only | Uninstall the app or clear its storage — we never have this data |
Email justaskinteractive@gmail.com with the subject line "Lawnscapers data deletion" from the Google account email you used to sign in (this is how we verify the request — we cannot delete data for an account we can't verify).
If you want to keep playing signed-out afterwards, say so — deleting the account link doesn't affect the progress saved on your device.
You can play and appear on leaderboards without an account, using the anonymous identifier described in the Privacy Policy. We have no way to verify who owns one of those identifiers from an email alone, so we can't action a deletion request for guest scores on email evidence by itself.
If you still have the app installed on the device that submitted them, we can help: contact us from inside the app (Settings → Send Feedback, with "Include my player info" left on). That attaches the identifier, which lets us find and delete the matching scores.
If you have already uninstalled the app or cleared its storage, the identifier is gone from your device and the scores can no longer be linked to you by us or by anyone else. They remain on the leaderboard under the display name that was submitted with them.
We complete verified deletion requests within 30 days and confirm by reply.
You can also request deletion of specific items only (for example, just your leaderboard scores, or one feedback submission) — describe what you want removed in the same email.
For everything else about how we handle data, see the Privacy Policy.